Effective Date: 10/04/2025
Last Updated: 07/05/2025
At Venture Trek Holidays Pvt. Ltd., we strive to provide exceptional travel experiences. While we aim for complete customer satisfaction, we understand that plans may change. Please review our refund and return policy carefully before booking.
More than 30 days before departure: 80% of the total amount will be refunded.
15–30 days before departure: 50% of the total amount will be refunded.
Less than 15 days before departure: No refund will be provided.
No-show or same-day cancellation: 100% cancellation charge applies.
Refunds will be processed only after deducting applicable processing fees, taxes, and third-party cancellation charges (hotels, airlines, etc.).
In rare cases, if we must cancel a trip due to unforeseen circumstances (natural calamities, political unrest, etc.), customers may opt for:
A full refund, or
A rescheduled trip on a future date, subject to availability.
Any change in travel dates, destination, or passenger details is subject to availability and may attract additional charges.
Modifications must be requested in writing at least 15 days prior to the departure date.
We do not offer refunds in the following cases:
Delays, cancellations, or changes caused by airlines, trains, or other transport services.
Visa rejections or delays.
Customer’s failure to adhere to travel documentation requirements.
Early departure or voluntarily shortened trip.
Refunds will be processed within 7–10 business days after confirmation and applicable deductions.
Refunds will be credited to the original mode of payment.
The time it takes for the amount to reflect in your account may vary based on your bank or payment provider.
If you have any questions about this Privacy Policy, contact us at:
Email: admin@venturetrekholidays.com
Phone Number:+91 9654504938 ,+91 7015389831